Cyrstal Carousel Policies - A Pets First Class Site

Crystal Carousel Ordering and Shipping

Your Satisfaction is Guaranteed. Return within 2 weeks for a full purchase price refund.

Delivery Time
for your order will be about 6-8 weeks. Remember that every item is custom made by Neil. Fine artwork is worth the wait!

If you need an item quickly,
please call Helmut at 203-733-0798 to check on inventory or send Helmut an email.

When you place your order,
we will collect 1/2 the total amount due as your deposit. The remainder will be collected when we ship your order.

Your credit card statement will read "DOGS FIRST CLASS", as this is our parent company.

Shipping
within the USA is $8.50 per sculpture via US Priority Mail. You will receive an email from us when your order is shipped.

International
orders are shipped via US First Class Mail. The prices that follow are per sculpture:

Australia - $15.00
Canada - $9.00
New Zealand - $15.00
United Kingdom - $15.00
Western Europe - $15.00

Ordering Options

IF YOU WISH TO PAY BY CHECK, please phone to place your order.

Your Privacy is Vital to Us. All information submitted to us will be confidential and not shared with any other organization or institution.

Questions?
Contact Helmut by email Helmut@crystalcarousel.com
or by phone 203-733-0798,
9am - 9pm every day, Eastern time.